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A partnership designed
with your health in mind

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The Fire and Police Retiree Health and Wellness Fund partners with Health by Design.
Members of The Fund and their families have access to 4 specialized wellness centers
staffed by Health by Design professionals. Fair Oaks Wellness Center, Westover Hills
Wellness Center, Schertz Wellness Center & Roosevelt Wellness Center are all open &
welcome both new and existing patients.

Health by Design offers patients a customized health care experience that focuses on the mind, body and soul. This is called Well+Being™ Care. In every life Health by Design touches, they seek to produce a healthy body, sound mind, and hope-filled spirit that inspires the patient to live a healthier, more rewarding life.

This transformative health care experience includes more time with doctor’s and staff, an individualized health plan tailored to each patient’s needs, an executive Well+Being Exam™ to assess overall well-being, and more.

Health by Design wellness centers offer primary and specialty care including Endocrinology and Diabetes Care, Behavioral Health, Physical Therapy, and Care Navigation. This comprehensive care plus additional services like Ultrasound Imaging and health and nutrition programs and classes are available at all 4 wellness centers to members of The Fund and their families at no cost.

CARE & SERVICES


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PRIMARY CARE

Exclusive, convenient access to whole-person medical care focused on prevention and wellness.

Services include:

  • Annual Well+Being exams (see description below) and physical exams
    —Include well-woman exams
  • Management of chronic diseases, such as diabetes, high blood pressure, high cholesterol, and other conditions
    —Coordination of specialty care if needed
  • Sick care for minor illnesses, such as sinus infections, digestive issues, coughs, and colds
  • Care of minor injuries, sprains, and strains
  • Blood pressure and glucose checks
  • Comprehensive laboratory services, to include blood work, urine testing, flu, and strep throat testing
  • Certain immunizations such as flu and pneumonia
  • Administration of allergy injections or therapeutic injections prescribed by an outside doctor and reviewed by an HBD physician
  • Prescription refills of medications prescribed by a HBD physician
  • Evaluation of skin conditions
  • Ear wax removal
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WELL+BEING EXAM™

A Well+Being Exam™ is an annual health assessment provided free to all members of The Fund and their dependents. This assessment and its follow-up appointment focus on prevention, early detection and healthy living. Through our Well+Being Exam™ members of The Fund are encouraged and inspired to live healthier, happier and more rewarding lives.
Your Well+Being Exam™ includes:
  • Biometric Assessment
    —Height, weight, blood pressure, pulse, waist circumference and BMI
  • Body Composition Scan
    —Individualized information on lean mass and body fat
  • Fall Risk Assessment
  • Depression and Anxiety Screenings
  • Epworth Sleepiness Scale (Sleep Apnea screening)
  • Comprehensive Lab Work
    —Extensive cardiac labs for patients age 45 and up
  • Follow-up Examination, Consultation and Action Planning with your Physician
  • CIMT Scan *
    —A non-invasive ultrasound to detect vascular disease and cardiovascular risk before symptoms occur
  • Bone Density Scan *
  • Hearing Screenings *

      * When medically appropriate

Well+Being Exams™ will now be facilitated at Westover Hills, Fair Oaks and the new Schertz Parkway wellness center locations. Follow up appointments can be provided at any of our wellness centers.
Patient action plans may include physical therapy, counseling services and/or virtual fitness classes. Members of The Fund, and their dependents, may access these services at no charge.
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ENDOCRINOLOGY

Endocrine diseases such as diabetes can often be difficult to navigate. We offer no-cost specialized care for patients with diabetes or other endocrine disorders with a physician board certified in Internal Medicine, Endocrinology, Diabetes and Metabolism, and Lifestyle Medicine.

Endocrinology services include:

  • Thorough, endocrinology-focused review of your medical history with whole-person awareness
  • Added expertise from a board-certified specialist
  • Collaboration between specialist and your primary care physician
  • Specialized review and management of complicated endocrine diagnoses including diabetes, thyroid diseases, metabolic disorders and osteoporosis, as well as many other hormone-related issues
  • Hands-on education when starting new medications or medical technology
  • In-person and virtual consultations


By adding a specialist to their team, members of The Fund and their families know they receive the best care available. For information about Endocrinology services or a referral, speak to your primary care physician.

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PHYSICAL THERAPY

Hands-on care to restore and improve physical function, reduce pain, increase mobility, and maintain your independent lifestyle. This therapy often focuses on strength, range of motion, balance, and coordination.

Physical Therapy services include:

  • Professional diagnosis and treatment plan developed between The Fund member, physical therapist and primary care physician
  • Visits with a board certified, on-site physical therapist tailored to meet the unique needs of each member
  • Care for members with injuries
  • Pain management
  • Help in reaching fitness goals
  • Treatment that aims to lower the risk of fall or injury, decrease pain from chronic conditions, reduce need for prescription drugs, and maintain an independent lifestyle


Physical therapy is available free of charge for members of The Fund and their families. For information about physical therapy or a referral, speak to your primary care physician.
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Behavioral Health

Your wellness centers offer a collaborative care model that combines primary care with behavioral and mental health services.

Collaborative care offers patients a Care Manager trained in various types of behavioral and mental health conditions. The Care Manager will work with the primary care physician as well as a psychiatric consultant to develop a personalized plan including medication management.

These services are available to The Fund members and their families at no cost.

Behavioral Health services include:

  • Assessment and intake conducted by Care Manager
  • Individual counseling services for mental, behavioral and emotional challenges including depression, anxiety, grief, and trauma
  • Diagnosis and recommendations from consulting psychiatrist
  • Medication management
  • Personalized clinical goals
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Healthy Living Academy

The Healthy Living Academy is a 24-week program providing nutrition education, stress management, exercise guidance, and sleep habit improvement.

The program is tailored to members of The Fund and their families who are seeking a healthier lifestyle or who are trying to manage conditions like diabetes or high cholesterol. Weekly or biweekly sessions with a Registered Nurse educator can be virtual or in-person and will help you meet your healthy living goals. This program is available at no cost.

  • Assists with accountability to a healthy lifestyle, teaching portion control, and how to eat a balanced diet
  • Includes initial and follow-up lab work
  • Teaches patients to be aware of stress and how to manage it
  • Encourages regular exercise, including cardio, strength training, and stretching
  • Emphasizes good sleep habits and how to get adequate sleep
  • Educates on external and internal toxins
  • Educates on the prevention and treatment of diabetes and insulin resistance
  • Provides access to supplemental videos, podcasts, and articles to enhance learning and motivation
  • Most importantly, this program does not eliminate the things you love!

To learn more about the program or enroll, contact your wellness center or speak to your primary care physician at your next appointment.

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CARE NAVIGATION

Compassionate and personalized support through the health journey for patients and caregivers under the direction of an RN.
 
Services include:   
  • Help arranging appointments
  • Screening for distress
  • Referrals to support resources
  • Coordination of care between PCP and Specialists
  • Communication with Family and Care Givers
  • Facilitating follow-up care
  • Reducing service duplication
  • Providing healthy living education and support
  • Improving health outcomes and quality of life

Your Care Team can be reached Monday-Friday, 8am – 5pm at (210) 202-9384.

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VIRTUAL CARE

When you can’t make it for a knee-to-knee visit, your care team is available for virtual visits. Health by Design team members staff our Virtual Care service, meaning in most cases, you will connect with the same doctors and nurses you know from your wellness center.

  • Real-time virtual appointments through your smart phone
  • Secure messaging
  • Prescription refill requests
  • And more
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COOK WELL, BE WELL CLASSES

Come cook with us! Our culinary health education program uses evidence-based curricula, tools, and resources to teach basic nutrition and practical cooking skills to drive healthier eating for a wide variety of audiences. The classes offer guidance to help create a healthier diet that includes nutrient-dense foods from all major food groups, including lean proteins, whole grains, healthier fat, fruits, and vegetable of all colors.

Our Curriculum Guide addresses Specific Education on:

  • Diabetes Management
  • Anti-Inflammatory Eating
  • Healthy Eating For People Over 50
  • Diet and Brain Health
Register For Upcoming Classes
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EXERCISE CLASSES

Get moving with our Stretch & Flex classes taught by an instructor skilled in techniques for mature adults and those with health-related limitations. Participants are guided through gentle stretches and core strengthening exercises while focusing on proper breathing techniques. Classes are offered in-person and virtually.
Register For Upcoming Classes
Register For Upcoming Classes

WELLNESS CENTER LOCATIONS


We’re accepting new patients at all locations.
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      WESTOVER HILLS
      WELLNESS CENTER

      5230 Rogers Road, Building 4
      San Antonio, TX 78251
      (210) 809-6760


      Hours of Operation:
      Monday – Friday
      8:00 am – 12:00 pm and
      1:00 pm to 5:00 pm.
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      LOCATION SERVICES
      • Primary Care
      • Well+Being Exam™
      • Physical Therapy
      • Licensed Professional Counselors
      • Healthy Living Academy (HLA)
      • Care Navigation
      • Cook Well, Be Well Classes
      • Exercise Classes
      • Virtual Care
      • Endocrinology
      • Immunizations
      VIRTUAL TOUR
      REQUEST TOUR
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      FAIR OAKS
      WELLNESS CENTER

      7926 Calle Rialto
      San Antonio, TX 78257
      (210) 492-1333


      Hours of Operation:
      Monday – Friday
      8:00 am – 12:00 pm and
      1:00 pm to 5:00 pm
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      LOCATION SERVICES

      • Primary Care
      • Well+Being Exam™
      • Physical Therapy
      • Licensed Professional Counselors
      • Healthy Living Academy (HLA)
      • Care Navigation
      • Cook Well, Be Well Classes
      • Exercise Classes
      • Virtual Care
      • Endocrinology
      • Immunizations
      VIRTUAL TOUR
      REQUEST TOUR
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      Roosevelt
      Wellness Center

      11851 SE Loop 410 Acc Rd
      San Antonio, TX 78221
      (210) 465-9592

      Hours of Operation:
      Monday – Friday
      8:00 am – 12:00 pm and
      1:00 pm to 5:00 pm

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      LOCATION SERVICES

      • Primary Care
      • Well+Being Exam™
      • Physical Therapy
      • Licensed Professional Counselors
      • Healthy Living Academy (HLA)
      • Care Navigation
      • Cook Well, Be Well Classes
      • Exercise Classes
      • Virtual Care
      • Endocrinology
      • Immunizations
      REQUEST TOUR
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      SCHERTZ
      WELLNESS CENTER

      5009 Schertz Parkway
      Schertz, TX 78154
      (210) 866-3720

      Hours of Operation:
      Monday – Friday
      8:00 am – 12:00 pm and
      1:00 pm to 5:00 pm

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      LOCATION SERVICES

      • Primary Care
      • Well+Being Exam™
      • Physical Therapy
      • Licensed Professional Counselors
      • Healthy Living Academy (HLA)
      • Care Navigation
      • Exercise Classes
      • Virtual Care
      • Endocrinology
      • Immunizations
      VIRTUAL TOUR
      REQUEST TOUR