
A partnership designed
with your health in mind

The Fire and Police Retiree Health and Wellness Fund partners with Health by Design. Members of The Fund and their families have access to 4 specialized wellness centers staffed by Health by Design professionals. Fair Oaks Wellness Center, Westover Hills Wellness Center, Schertz Wellness Center & City Base Wellness Center are all open & welcome both new and existing patients.
Health by Design offers patients a customized health care experience that focuses on the mind, body and soul. This is called Well+Being™ Care. In every life Health by Design touches, they seek to produce a healthy body, sound mind, and hope-filled spirit that inspires the patient to live a healthier, more rewarding life.
This transformative health care experience includes more time with doctor’s and staff, an individualized health plan tailored to each patient’s needs, an executive Well+Being Exam™ to assess overall well-being, and more.
Health by Design wellness centers offer primary and specialty care including Care Navigation, Diabetes Care, Endocrinology, Health and Nutritional Coaching, Integrated Behavioral Health Services, and Physical Therapy. All 4 wellness centers are available to members of The Fund and their families free of charge.
CARE & SERVICES

Exclusive, convenient access to whole-person medical care focused on prevention and wellness.
Services include:
- Annual Well+Being exams (see description below) and physical exams
—Include well-woman exams - Management of chronic diseases, such as diabetes, high blood pressure, high cholesterol, and other conditions
—Coordination of specialty care if needed - Sick care for minor illnesses, such as sinus infections, digestive issues, coughs, and colds
- Care of minor injuries, sprains, and strains
- Blood pressure and glucose checks
- Comprehensive laboratory services, to include blood work, urine testing, flu, and strep throat testing
- Certain immunizations such as flu and pneumonia
- Administration of allergy injections or therapeutic injections prescribed by an outside doctor and reviewed by an HBD physician
- Prescription refills of medications prescribed by a HBD physician
- Evaluation of skin conditions
- Ear wax removal

WELL+BEING EXAM™
- Biometric Assessment
—Height, weight, blood pressure, pulse, waist circumference and BMI - Body Composition Scan
—Individualized information on lean mass and body fat - Fall Risk Assessment
- Depression and Anxiety Screenings
- Epworth Sleepiness Scale (Sleep Apnea screening)
- Comprehensive Lab Work
—Extensive cardiac labs for patients age 45 and up - Follow-up Examination, Consultation and Action Planning with your Physician
- CIMT Scan *
—A non-invasive ultrasound to detect vascular disease and cardiovascular risk before symptoms occur - Bone Density Scan *
- Hearing Screenings *
* When medically appropriate

ENDOCRINOLOGY
Endocrinology services include:
- Thorough, endocrinology-focused review of your medical history with whole-person awareness
- Added expertise from a board-certified specialist
- Collaboration between specialist and your primary care physician
- Specialized review and management of complicated endocrine diagnoses including diabetes, thyroid diseases, metabolic disorders and osteoporosis, as well as many other hormone-related issues
- Hands-on education when starting new medications or medical technology
- In-person and virtual consultations
By adding a specialist to their team, members of The Fund and their families know they receive the best care available. For information about Endocrinology services or a referral, speak to your primary care physician.

PHYSICAL THERAPY
Physical Therapy services include:
- Professional diagnosis and treatment plan developed between The Fund member, physical therapist and primary care physician
- Visits with a board certified, on-site physical therapist tailored to meet the unique needs of each member
- Care for members with injuries
- Pain management
- Help in reaching fitness goals
- Treatment that aims to lower the risk of fall or injury, decrease pain from chronic conditions, reduce need for prescription drugs, and maintain an independent lifestyle
Physical therapy is available free of charge for members of The Fund and their families. For information about physical therapy or a referral, speak to your primary care physician.

Behavioral Health
Collaborative care offers patients a Care Manager trained in various types of behavioral and mental health conditions. The Care Manager will work with the primary care physician as well as a psychiatric consultant to develop a personalized plan including medication management.
These services are available to The Fund members and their families at no cost.
Behavioral Health services include:
- Assessment and intake conducted by Care Manager
- Individual counseling services for mental, behavioral and emotional challenges including depression, anxiety, grief, and trauma
- Diagnosis and recommendations from consulting psychiatrist
- Medication management
- Personalized clinical goals

HEALTH & NUTRITIONAL COACHING
This 36-week program is overseen by a registered nurse who meets with individual patients for 30 minutes 1 to 2 times each week. The program is specialized to each individual and tailored to meet specific goals. Health and Nutritional coaching also includes:
- Biometric Assessment – height, weight, blood pressure, pulse, waist circumference, BMI
- Initial and follow up lab work
- Guidance on keeping a food record and individual review
- Nutritional education and food labs
- Exercise guidance
- Accountability and support with the option to expand past program completion

CARE NAVIGATION
- Help arranging appointments
- Screening for distress
- Referrals to support resources
- Coordination of care between PCP and Specialists
- Communication with Family and Care Givers
- Facilitating follow-up care
- Reducing service duplication
- Providing healthy living education and support
- Improving health outcomes and quality of life
Your Care Team can be reached Monday-Friday, 8am – 5pm at (210) 202-9384.

VIRTUAL CARE
- Real-time virtual appointments through your smart phone
- Secure messaging
- Prescription refill requests
- And more

COOK WELL, BE WELL CLASSES
Our Curriculum Guide addresses Specific Education on:
- Diabetes Management
- Anti-Inflammatory Eating
- Healthy Eating For People Over 50
- Diet and Brain Health

EXERCISE CLASSES
WELLNESS CENTER LOCATIONS

WESTOVER HILLS
WELLNESS CENTER
San Antonio, TX 78251
(210) 809-6760
Hours of Operation:
Monday – Friday
8:00 am – 12:00 pm and
1:00 pm to 5:00 pm.

PHYSICIANS
LOCATION SERVICES
- Primary Care
- Well+Being Exam™
- Physical Therapy
- Licensed Professional Counselors
- Health & Nutritional Coaching (HNC)
- Care Navigation
- Cook Well, Be Well Classes
- Exercise Classes
- Virtual Care
- Endocrinology
- Immunizations

FAIR OAKS
WELLNESS CENTER
7926 Calle Rialto
San Antonio, TX 78257
(210) 492-1333
Hours of Operation:
Monday – Friday
8:00 am – 12:00 pm and
1:00 pm to 5:00 pm

LOCATION SERVICES
- Primary Care
- Well+Being Exam™
(Follow Up Consultation Only) - Health & Nutritional Coaching (HNC)
- Care Navigation
- Virtual Care
- Immunizations

CITY BASE
WELLNESS CENTER
7003 S. New Braunfels Ave,
Suite 130
San Antonio, TX 78223
(210) 465-9592
Monday – Friday
8:00 am – 12:00 pm and
1:00 pm to 5:00 pm

PHYSICIANS
LOCATION SERVICES
- Primary Care
- Well+Being Exam™
(Follow Up Consultation Only) - Health & Nutritional Coaching (HNC)
- Care Navigation
- Virtual Care
- Immunizations

SCHERTZ
WELLNESS CENTER
NOW OPEN - ACCEPTING NEW PATIENTS
5009 Schertz Parkway
Schertz, TX 78154
(210) 866-3720
Hours of Operation:
Monday – Friday
8:00 am – 12:00 pm and
1:00 pm to 5:00 pm

PHYSICIANS
LOCATION SERVICES
- Primary Care
- Well+Being Exam™
- Endocrinology
- Physical Therapy
- Behavioral Health
- Health & Nutritional Coaching (HNC)
- Care Navigation
- Cook Well, Be Well Classes
- Exercise Classes
- Virtual Care
- Immunizations